Hospice Triage: Outsource or Keep In House?
In hospice care, providing timely and compassionate evening and weekend triage support is crucial. EWE Triage plays a pivotal role in ensuring that patients receive the care they require when they need it most. While many hospice organizations opt to outsource their triage function to third-party call centers, this may not be the best fit for everyone. For some, budget constraints or the desire to maintain their unique organizational culture within the community make in-house triage a preferred choice. Enter Acurata – an innovative solution designed to enhance in-house triage while maintaining affordability, at just $5.00 per month per patient.
The In-House Advantage
For hospice organizations seeking to keep their triage function in-house, there are several compelling reasons. One of the most significant is the ability to preserve their distinct organizational culture. In-house triage allows organizations to align triage processes with their values, mission, and community engagement efforts. It ensures that the care delivered to patients remains deeply connected to the organization's identity, fostering trust and familiarity among patients and their families.
Budget considerations also play a crucial role in the decision to keep triage in-house. While outsourcing may offer convenience, it can come with substantial costs. Hospice organizations with limited budgets may find it challenging to justify the expenses associated with third-party call centers. Acurata steps in as an affordable alternative, offering powerful tools for in-house triage without breaking the bank.
Acurata: Enhancing In-House Triage
Acurata understands the unique needs of hospice organizations that prefer in-house triage and offers an exceptional solution tailored to their requirements. At just $5.00 per month per patient, Acurata provides an efficient and cost-effective platform to streamline triage processes and elevate the quality of care.
Seamless Communication: Acurata ensures that triage teams can communicate seamlessly, promoting collaboration among nurses, physicians, social workers, and other caregivers. This enables efficient and real-time communication, reducing delays and ensuring that everyone involved in patient care remains on the same page.
Streamlined Triage Processes: Acurata streamlines triage processes by providing access to standardized triage protocols, assessment tools, and documentation templates. This not only guarantees consistent and thorough assessments but also saves time by eliminating manual paperwork and documentation. By automating these processes, hospice teams can focus on delivering personalized care to meet each patient's unique needs.
Enhanced Coordination: Acurata promotes enhanced coordination among the hospice care team by providing access to patients' records, visit history, and information-sharing capabilities. This ensures that all team members are well-informed and actively involved in providing comprehensive care.
Improved Patient and Family Experience: With Acurata's user-friendly interface, patients and their families can access vital information, communicate with their care team, and remain engaged in their care journey. Families can receive updates on the patient's condition, review previous visits, and track the progress of their assigned nurse as they travel to the patient’s home. This keeps patients and families informed and supported throughout their hospice journey.
What’s Next?: Acurata offers an excellent alternative for hospice organizations wanting to maintain their triage function in-house while enhancing its efficiency and effectiveness. At an affordable price of $5.00 per month per patient, Acurata empowers organizations to provide top-tier hospice care that aligns with their values and budgetary considerations. If you're seeking to elevate your in-house triage and maintain your organization's unique culture within the community, Acurata is the solution you've been looking for. Contact us at hello@acurata.us or visit our website at https://www.acurata.us to learn more about how we can support your hospice organization's in-house triage needs.